Our Core Values

FAST RESPONSE TIMES
There is no waiting on hold or waiting for the next business day for your problem to be assessed. Our technicians pride themselves on customer service and strive to resolve issues in a timely manner.
REDUNDANCY
When something goes wrong, redundancy provides business continuity which is key to keeping any business working. Rest assured knowing that CPR IT will keep you online and able to trade.
MULTI-TIERED BACKUP
We implement coverage on major systems to protect against everything up to and including catastrophic failure. Your data is your business and we will protect it with all available technologies and protocols.

About CPR IT

CPR IT has more than a 25 years of experience providing the SME space with solutions and services. It’s founder, Shawn Coyne provides you with high quality advice and support for your technology needs.  We have a focus on appropriateness and value in all that we do.  Everyone on the team at CPRIT is highly technical in their field so there’s no call center getting in the way of you talking to truly technical personnel.

Our focus at CPR IT is to partner with your business in all aspects of technology. Rather than just providing the equipment, we will tailor the hardware and software provided to enable your business to operate smoothly and facilitate your ambitions of growth.

One of the key elements to a successful engagement with an MSP is your business's attitude to ICT.  If you see ICT as a "necessary evil" or "an expense to minimise", we're probably not the solution provider for you.  With the creep of ICT into all aspects of your business (Even your phones are now computers!), ICT is now the unified back end to your business' ability to work.  As a result, it's important it's kept working as smoothly and reliably as possible for the good of your business.

Here at CPRIT, we look at it as a key way to improve the efficiency and efficacy of your business.  Generally, every $1 you spend on IT can (and should) save you $10 in other aspects of your business.  This generally takes the form of increased staff availability and reduced monthly spends on outdated systems.

We pride ourselves on having goal is to have a relationship with our clients that is more than simply client and provider.  An engagement with CPRIT means your business has people that genuinely care about how you're  working, working with you.   Our knowledge is our strength and the most valuable resource we provide to our clients. We encourage our clients to query us about any aspect of their business so that we can suggest ICT solutions.

Testimonials

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